Yoogane @ Westgate

Yoogane, the famous Korean chicken galbi chain, was one of my most unhappy dining experiences ever because of the demands made even before stepping into the restaurant. I continued on to dine at the restaurant because it is a popular chain in Korea and I wanted to see if the standard of food matched up to the ridiculous requirements made of diners. #1: Guests will only be seated upon arrival of whole party. This is a pretty normal requests if the restaurant is packed and you are on the waiting list. However, as you can see, there were empty seats and even one closed section at the side. #2: Orders must be taken before seating. This is not a buffet restaurant, nor is it fast food. I do not see the point of standing up, having to flip through the menu, especially since it was my first visit there, to choose what I want to eat. Diners will definitely feel more welcomed if they were seated first. #3: After having decided on our choices, the staff then pointed to the small fine print hidden behind the menu on the stand that two of us had to order the same main course. That was because they needed to use the gigantic pot in the middle to cook and for that to happen, they needed a minimum of two servings. Then I asked her, what happens if I dine alone, and she said that was a different matter altogether. And I inquired if there were individual portions, and she said yes. Honestly, what is the point of limiting what your diners want to order? Yoogane has a small salad bar at the side of the restaurant where you can pick various greens to accompany your main dish. The table is set in an orderly manner, with cutlery and tissue hidden in a drawer at the side. Also, each diner is given a bib so that you do not dirty your clothes while eating. We ordered Yoogane’s Chicken Galbi ($18.90 per pax) as our double portion. Yoogane’s unique spicy sauce marinate with chicken meat and fresh vegetables. The servers will cook the main course at your table. The dish was palatable, but I would have preferred to pay that amount for a Korean BBQ buffet, where cooking is half the fun and there is free flow of food and drinks. We also ordered the Marinated Beef Bulgogi Cheese Fried Rice ($14.90 per pax). Special fried rice with beef and fresh vegetables. In the menu, the rice looked spicy, so I was surprised not to see it orangey-red. This was pretty good while it was hot.

Yoogane @ Westgate 3 Gateway Drive #03-08 Singapore 608532 Opening Hours: Opens daily from 1130-2200hrs

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